Vice President, Commercial Services
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Culture
Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Courage Over Comfort, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Position Overview
Help us shape the future of Mobility. Verra Mobility is transforming from a project-based, IT-centric model to a modern Product Operating Model, and we’re seeking a visionary VP of Product, Commercial Services to lead this shift. Reporting to the SVP, Head of Product with a dotted line accountability to the EVP, Commercial Services, this leader will own product outcomes across our Commercial Services portfolio, supporting tolling, violations management, title & registration, and the platforms, data, and integrations that power them. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities.
You will evangelize a compelling product vision, coach and empower product teams, and ensure we discover and deliver scalable, compliant, and high-reliability solutions that help fleets reduce cost, improve compliance, and keep vehicles moving. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Design, and Technology, spanning hardware, AI, SaaS, and services—to solve real customer problems and drive measurable business and customer impact. You will ensure teams are empowered to translate customer problems into scalable, compliant, and high-reliability solutions that help fleets reduce cost, improve compliance, keep vehicles moving and ensure our solutions remain smart, safe, and connected at scale.
This role optimizes Team Topology to minimize dependencies, aligns staffing to outcomes, and partners closely with Engineering, Design, Data, Operations, and GTM to shape commercial strategy and accelerate growth and profitability. If you’re a transformational product leader who inspires teams, delivers results, and is ready to redefine the future of mobility, we want to meet you. You will lead the shift from output-focused delivery to business results that matter and drive customer value, cultivating deep, real-world understanding of customer needs to inspire the right solutions.
Essential Responsibilities
Product Vision & Strategy
- Own and Inspire Product Strategy for Commercial Services: Define and articulate a clear, insight-driven strategy aligned to company goals, ensuring strategic context and team priorities directly support business and customer outcomes.
- Set the North Star: Establish a unified vision that integrates a diverse product portfolio into a seamless customer-centric ecosystem.
- Shift to Outcome-Based Objectives: Shift the organization from roadmaps of features and dates to problem-focused, outcome-driven plans measured by customer retention, adoption, and margin expansion.
- Portfolio Leadership: Optimize investments and resource allocation, setting objectives that maximize customer value and financial impact.
Organizational Transformation & Leadership
- Embed the Product Operating Model: Establish Product, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation.
- Coach World-Class Talent: The single most important responsibility of this role is to coach your product managers to mastery. Recruit and develop top product leaders, elevate Design as a strategic partner, and strengthen director-level leadership to improve how teams discover, decide, and deliver.
- Be a Cultural Change Agent: Champion a shift to empowered product teams where success is measured by outcomes, not output.
Execution & Delivery
- Drive Product Discovery and Delivery: Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate and deliver impactful solutions.
- Manage Business Viability: Balance innovation with the practical realities of procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user.
- Platform Modernization: Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
- Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
- Customer Focus: Serve as a trusted product leader in conversations with customers, and stakeholders. Champion discovery and continuous learning to ensure products address real-world needs.
- Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights, and share learnings on what is and isn't working.
We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities:
Enterprise Product Strategy
- Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization.
Coaching & Staffing
- Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability.
Portfolio & Investment Leadership
- Strong judgment in allocating capital and capacity across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value.
Product Operating Model Transformation
- Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency.
Executive Decision Quality
- Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization.
Talent & Organizational Leadership
- Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.
Executive Communication & Influence
- Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.
Domain Fluency in Complex Ecosystems
- Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance and complex matrix environments.
Qualifications
- Experience:10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company. Bachelor’s degree in Business, Computer Science or a related field of study. Master’s degree preferred.
- Transformation Track Record: Demonstrated success in transforming feature-team organizations into empowered product team organizations.
- Domain Expertise: Experience in complex B2B/B2G/B2C environments; Background in automotive, mobility, connected vehicle, transportation tech, or adjacent B2B2C technology sectors is preferred. You understand how to innovate in complex high-compliance environments where software interacts with the physical world.
- Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes.
- Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to enable innovation.
- Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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- Video URL: https://www.youtube.com/watch?v=wJGj4tHELVE
- Video Title: Verra Mobility - Safe. Smart. Connected
- videoType: default
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