Processing Specialist II
Who We Are
Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.
How We Work
As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.
Position Overview
The Processing Specialist II is responsible for handling tolls & violations for rental & fleet clients through internal and external online platforms, investigating issuing authority disputes, completing payments through online platforms, and other projects for the Finance, Product & Account Management teams. Additional duties may be assigned based on business need.
What you'll do
- Research tolls & violations to determine a resolution status
- Analyzing data through Power BI to identify automated and manual payments
- Making manual payments on issuing authority websites, calling the issuing authority customer service, or mailing checks
- Reviewing TK valid violation details to dispute, pay, or assign liability
- Researching VDOT denial letters and making payments
- 2 years of comparable administrative experience
- Microsoft Products, Excel required
- Ability to read, analyze, and understand information or data to resolve complex issues with good problem-solving skills
- Able to multi-task and thrive under pressure with a high sense of urgency in a team environment
- Strong written and verbal communication skills
- Must be flexible and able to adapt to new responsibilities in an ever-changing environment
In addition to the Processing Specialist I tasks
· Expand manual payments to all IA’s
- Power BI
- Pulling data
- Navigating
- Payment Processing
- PowerShell
- New Jersey
- NH DOT
- Riverlink
- Excel Macros
- DC
- Commonwealth of Massachusetts
- FLQ – TK Valids
- Pulling report
- Paying & disputing
- Flipping liability fees
- VDOT
- Research denial letters
- Payments
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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- Video URL: https://www.youtube.com/watch?v=MNeMkPKYoUk
- Video Title: Verra Mobility' Solutions for Government's Commerical Services for Fleets
- videoType: Commercial Services Video
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