Senior Program Manager
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview
Verra Mobility is seeking a dynamic and experienced Senior Program Manager to lead the strategic delivery of a high-impact, large-scale software platform program. This critical initiative involves the end-to-end development of a new software platform as well as the successful migration of multiple clients from legacy systems. The ideal candidate will possess strong technical acumen, strategic thinking, and a proven track record of driving complex programs across cross-functional teams in fast-paced environments.
Essential Responsibilities
- Program Leadership & Execution
- Lead the overall program planning, execution, governance, and delivery of a transformative software platform.
- Define and drive program roadmaps, aligning milestones across engineering, product, client services, and executive leadership.
- Oversee multiple concurrent workstreams including platform development, integration, quality assurance, and client onboarding/migration.
- Stakeholder Management
- Act as the primary point of contact for internal and external stakeholders, providing transparent updates on scope, status, risk, and milestones.
- Engage directly with key clients to plan and manage migrations, ensuring minimal disruption and high satisfaction.
- Risk & Issue Management
- Proactively identify risks, issues, and dependencies across the program lifecycle and implement mitigation strategies.
- Maintain high levels of accountability and urgency in resolving roadblocks.
- Cross-Functional Coordination
- Collaborate with product managers, architects, developers, QA, operations, and client support teams to ensure cohesive delivery.
- Champion agile practices and continuous improvement across program delivery teams.
- Reporting & Metrics
- Develop and deliver executive-level reporting on program health, performance metrics, and outcomes.
- Track KPIs to evaluate and improve program effectiveness and delivery consistency.
Qualifications
- 8+ years of progressive program/project management experience, including at least 3 years in a senior program or portfolio management role.
- Proven success in leading large-scale software platform initiatives involving new development and legacy system migrations.
- Exceptional stakeholder engagement and communication skills, including executive-level reporting.
- Strong understanding of software development lifecycles, including agile, scrum, and scaled agile methodologies.
- Experience managing vendor relationships and contract negotiations is a plus.
- Bachelor’s degree in Computer Science, Engineering, Business, or related field; PMP, PgMP, or Agile certifications are preferred.
- Demonstrated ability to influence and lead in a matrixed organization.
- Strategic thinker with an eye for operational excellence and continuous improvement.
- Familiarity with cloud platforms, data migration strategies, and system integration patterns.
- Experience working in regulated industries (e.g., transportation, healthcare, finance) is an asset.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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- Video URL: https://www.youtube.com/watch?v=wJGj4tHELVE
- Video Title: Verra Mobility - Safe. Smart. Connected
- videoType: default
One of the most rewarding aspects about working at Verra Mobility is the emphasis leaders place on work-life integration. Having the flexibility to be open about family priorities, and leadership’s acceptance of working around them, fosters an environment where I show up as the best professional version of myself, with a concentrated focus on work, every single day.
One of the things I look forward to the most working at Verra Mobility is the comradery that ensues with each challenge. It’s so refreshing coming into work each day knowing what a dedicated, and motivated group I have the pleasure to work with.
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